Shipping & Delivery
Products Originating in China
For all orders originating in China, please allow between 7 - 21 business days for delivery. This is due to the extended transportation time and the customs clearance process in both countries. The actual delivery time may vary depending on the location of the delivery address, local postal service, customs clearance, and weather conditions. Once your order has been shipped from our warehouse in China, you will receive a notification email with a tracking number and an estimated delivery date. Please note that domestic shipping times within China are not included in the estimated delivery time. If you have any questions or concerns about your order, please contact our customer service team at any time. Thank you for your understanding and patience.
Products Originating in the United States
When ordering items from the United States, please be aware that delivery times can vary. Generally, most orders originating in the United States should take between 5 and 10 days to be delivered. To ensure that orders are delivered within this timeframe, customers should consider the following tips.
1. Double-check delivery address: Before placing an order, customers should double-check the delivery address to make sure it is correct. Incorrect or incomplete addresses can cause delays in delivery.
2. Choose a reliable carrier: Customers should select a reliable carrier to deliver their order. Some carriers offer tracking numbers and delivery updates that can help customers keep an eye on their package as it travels to its destination.
3. Consider express shipping: For customers who need their order delivered quickly, express shipping is an option. This can cost more, but it can also help to ensure that orders are delivered within the 7–10-day window.
4. Track the package: Customers should track their package throughout its journey to ensure that it is not delayed or lost in transit.
Following these tips can help customers ensure that their orders originating in the United States are delivered within the 7–10-day window. By double-checking their delivery address, selecting a reliable carrier, and considering express shipping, if necessary, customers can ensure that their orders are delivered in a timely manner.
Right now our store is offering free shipping from China and the US, this can change in the future where the customer can select the shipping carrier of his choice and pay for the delivery fee.
Thank You for your patience and understanding our shipping and delivery procedures.