Effective Date: June 25, 2026
OVERVIEW
This website is operated by Velozzo, Inc. (dba VELOZZO). Throughout the site, the terms "we," "us," and "our" refer to Velozzo, Inc. VELOZZO offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing products from us, you engage in our Service and agree to be bound by these Terms of Service ("Terms"), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content.
If you do not agree to all the Terms and Conditions contained herein, you may not access the website or use any of our Services.
Any new features or tools added to our website shall also be subject to these Terms of Service. We reserve the right to update, modify, or replace any part of these Terms by posting updates on this page. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any minor dependents to use this website.
You agree not to use our products or services for any unlawful or unauthorized purpose or in violation of any applicable laws, including copyright laws.
You must not transmit any viruses, malware, worms, or other destructive code.
Any breach of these Terms may result in immediate termination of your access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that, except for credit card information, your content may be transferred unencrypted across various networks and modified to conform to technical requirements. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, or otherwise use any portion of the Service, access to the Service, or any content on this website without our prior written permission.
The headings used in this agreement are provided for convenience only and shall not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We strive to provide accurate and current information; however, we do not guarantee that all information on this website is accurate, complete, reliable, or current.
The material on this website is provided for general informational purposes only and should not be relied upon as the sole basis for making purchasing or other decisions.
We reserve the right to modify website content at any time without obligation to update any information.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify, suspend, discontinue, or change any aspect of the Service or any product offered through the website at any time without prior notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through our website and may have limited quantities. Returns and exchanges are governed by our Return & Refund Policy.
We make every reasonable effort to accurately display product descriptions, specifications, images, and colors. However, we cannot guarantee that your device's display will accurately reflect actual product colors.
We reserve the right to:
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Limit sales to any person, household, geographic region, or jurisdiction.
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Limit product quantities.
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Modify or discontinue products without prior notice.
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Correct pricing or product description errors.
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Refuse or cancel orders at our sole discretion.
Bicycle Assembly
Many bicycles are shipped partially assembled.
Customers are responsible for ensuring their bicycle is assembled correctly before riding.
For your safety, Velozzo strongly recommends professional assembly and inspection by a qualified bicycle mechanic before the bicycle is ridden.
Electric Bicycles & Scooters
Electric bicycles and electric scooters sold by Velozzo may be subject to manufacturer warranty requirements, operating restrictions, and local regulations.
Customers are solely responsible for understanding and complying with all applicable federal, state, and local laws regarding the ownership, registration (where applicable), and operation of electric bicycles and scooters.
Shipping Estimates
Shipping and delivery dates provided on our website are estimates only.
Velozzo is not responsible for delays caused by manufacturers, suppliers, shipping carriers, customs processing, weather events, labor shortages, or circumstances beyond our reasonable control.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order placed with us.
At our sole discretion, we may limit or cancel quantities purchased per person, household, or order.
These limitations may apply to orders placed under the same customer account, payment method, billing address, or shipping address.
If we modify or cancel an order, we may attempt to notify you using the contact information provided at the time the order was placed.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website.
For additional information, please review our Return & Refund Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control.
Such tools are provided "as is" and "as available" without warranties or endorsements of any kind.
Your use of any optional third-party tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for examining or evaluating their content or accuracy and assume no responsibility or liability for any third-party materials, products, services, or websites.
You should review the policies of any third-party website before engaging in any transaction.
SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS
If you submit comments, suggestions, reviews, ideas, or other materials, you agree that Velozzo may use, reproduce, edit, publish, and distribute such submissions without restriction or compensation.
We reserve the right—but are not obligated—to remove content that we determine to be unlawful, offensive, defamatory, misleading, or otherwise objectionable.
You are solely responsible for any comments you submit.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through our website is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or product availability.
We reserve the right to correct any errors and to modify or cancel orders affected by such inaccuracies without prior notice.
SECTION 12 – PROHIBITED USES
You may not use this website or its content:
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For any unlawful purpose.
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To violate any applicable law or regulation.
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To infringe upon our intellectual property rights or those of others.
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To harass, abuse, discriminate against, or harm others.
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To transmit viruses or malicious code.
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To collect personal information belonging to others.
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To spam, phish, scrape, or interfere with website security.
Violation of these Terms may result in immediate termination of your access to our Services.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Service and all products offered through this website are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.
To the fullest extent permitted by applicable law, Velozzo, Inc., its affiliates, officers, employees, contractors, suppliers, licensors, and service providers shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of the website or products purchased through it.
Where limitations of liability are restricted by law, our liability shall be limited to the fullest extent permitted by applicable law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Velozzo, Inc., its officers, employees, affiliates, suppliers, contractors, licensors, and service providers from any claim or demand arising from your violation of these Terms or any applicable law.
SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain fully valid and enforceable.
SECTION 16 – TERMINATION
These Terms remain effective until terminated by either you or Velozzo.
We may terminate your access immediately if we determine that you have violated any provision of these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Return & Refund Policy, and any other policies posted on our website, constitute the complete agreement between you and Velozzo regarding your use of our website and Services.
SECTION 18 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.
SECTION 19 – FORCE MAJEURE
Velozzo shall not be liable for any delay or failure to perform any obligation resulting from events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, governmental actions, labor disputes, supplier delays, transportation interruptions, cyberattacks, utility failures, or other unforeseen circumstances.
SECTION 20 – CHANGES TO THESE TERMS
We reserve the right to update, modify, or replace any portion of these Terms of Service at any time by posting changes to this page.
Your continued use of our website following any updates constitutes your acceptance of those revised Terms.
SECTION 21 – CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
Velozzo, Inc.
Mailing Address (Correspondence Only):
1317 Edgewater Dr., Suite 411
Orlando, FL 32804
Please Note: This address is provided for correspondence only. It is not a retail location, showroom, service center, or return facility. Product returns must follow our Return & Refund Policy. The appropriate return shipping address will be provided only after your return request has been reviewed and approved.
Phone: (844) 442-3025
Email: info@velozzo.com